GENERAL TERMS AND CONDITIONS OF SALE
All prices are exclusive of VAT
CAPACITIES
- A minimum of 10 people is required for a catering request with delivery.
- A minimum of 5 people is required for a catering request without delivery.
- For groups < 20 people: order at least 5 working days in advance.
- For groups > 20 people: order no later than 10 working days in advance
ORDERS
- The choice of lunch formula is identical for the whole group.
- Any modification of more than 10% of the total amount of the order must be made no later than 5 working days before the planned date, although acceptance cannot be guaranteed.
- Any cancellation of a validated order made between 9 and 5 days in advance will be invoiced at 50% and less than 5 days in advance will be invoiced at 100%.
- For an order to be validated, the quotation must be confirmed.
- Your catering at Mundo is deposited either in the room where your meeting is taking place, in the adjoining corridor, or in the cafeteria in isothermal crates for evening catering. )
END OF CATERING
- We do not take back bottles of beer, wine or juice that have not been consumed.
- Customers undertake :
- To clear the tables.
- Take back any goods they have brought in from outside.
- Return all crockery to the clearing trolley.
Failure to do so will result in Refresh being obliged to charge a fixed cleaning fee.
DELIVERIES
- Deliveries are charged at 35 euros excluding VAT per trip.
- Deliveries can only be made within the Brussels district and on weekdays (excluding public holidays).
- Deliveries are made door-to-door only (no setting up, dropping off AND picking up at the building reception).
- Any delay on the part of the delivery person exceeding 10 minutes may be subject to an additional charge.
- We do not provide crockery for deliveries.
BILLING
- Invoice issued on the last day of the month.
- Invoice payable within 7 days.
- Any delay in payment will give rise, ipso jure and without prior formal notice, to the payment of a fixed indemnity of 12% of the unpaid amount and will be subject to conventional interest at the rate of 12% per annum with a minimum of 100 euros.