GENERAL TERMS AND CONDITIONS OF SALE

All prices are exclusive of VAT

CAPACITIES

  1. A minimum of 10 people is required for a catering request with delivery.
  2. A minimum of 5 people is required for a catering request without delivery.
  3. For groups < 20 people: order at least 5 working days in advance.
  4. For groups > 20 people: order no later than 10 working days in advance

ORDERS

  1. The choice of lunch formula is identical for the whole group.
  2. Any modification of more than 10% of the total amount of the order must be made no later than 5 working days before the planned date, although acceptance cannot be guaranteed.
  3. Any cancellation of a validated order made between 9 and 5 days in advance will be invoiced at 50% and less than 5 days in advance will be invoiced at 100%.
  4. For any catering request submitted less than 5 working days before the scheduled service date, the quote will be considered accepted if it is not contested in writing within 24 hours of being sent. In the absence of an explicit objection within this timeframe, the order will be deemed firm and final.
  5. For an order to be validated, the quotation must be confirmed.
  6. Your catering at Mundo is deposited either in the room where your meeting is taking place, in the adjoining corridor, or in the cafeteria in isothermal crates for evening catering. )

 

END OF CATERING

  1. We do not take back bottles of beer, wine or juice that have not been consumed.
  2. Customers undertake :
  • To clear the tables.
  • Take back any goods they have brought in from outside.
  • Return all crockery to the clearing trolley.

Failure to do so will result in Refresh being obliged to charge a fixed cleaning fee.

 

DELIVERIES

 

  1. Deliveries are charged at 35 euros excluding VAT per trip.
  2. Deliveries can only be made within the Brussels district and on weekdays (excluding public holidays).
  3. Deliveries are made door-to-door only (no setting up, dropping off AND picking up at the building reception).
  4. Any delay on the part of the delivery person exceeding 10 minutes may be subject to an additional charge.
  5. We do not provide crockery for deliveries.

BILLING

 

  1. Invoice issued on the last day of the month.
  2. Invoice payable within 7 days.
  3. Any delay in payment will give rise, ipso jure and without prior formal notice, to the payment of a fixed indemnity of 12% of the unpaid amount and will be subject to conventional interest at the rate of 12% per annum with a minimum of 100 euros.